
Try connecting it with Outlook on the web and check the status of the Exchange Server now. You can try disconnecting it and re-configuring it.

If there is an orange indicator against the added Exchange account, then it means there is some issue with it.
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Go to Tools > Accounts in your Outlook for Mac and check over the Exchange Account. You should check it once to confirm if this is the issue. The issue can be due to an error in connection of Outlook with the correct Exchange Server. Next, check if the folder is synchronized and new items are received in it. Now, switch to the General tab and click on the option Empty Cache. Right-click on the respective Exchange folder which is not synchronizing and click on the Properties option.

Here is the fix.įirst, ensure that there is a connection between Outlook for Mac and Exchange Server. This method works when any specific folder is not synchronizing, but the rest of the Exchange folders synchronize with Outlook. Here, select the identity which you want to recreate and click the Rebuild option to create it. Then, click on the Outlook application with the Alt key on hold to start the Microsoft Database Utility app. Take a backup of the Identities folder of Outlook for Mac in C drive. To fix this issue, you should perform the troubleshooting as explained here.įirstly, close all the Outlook for Mac-related processes currently running on the system. If selected, unselect it and check if the synchronization is better now.
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Go to the Outlook menu and check if the Work Offline option is selected or not. It is the most basic check that you can perform before pursuing any other method. Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full? Fix Exchange synchronization issues in Outlook for Mac Now, as you have got the main reasons behind the issue, we will provide you some ways to get out of this issue.

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IMAP IDLE eliminates the need for you to run the Send & Receive command for the account.ĭisconnect from server after x minutesĭiscontinue the connection with the server after a specified amount of time. If this preference is available for your e-mail service and you select it, Outlook automatically updates your IMAP folders continuously. Use this preference to set a server connection schedule.
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However, when you are offline, you cannot read the message bodies or attachments.Įnable this option to download message headers only for folders other than the Inbox. Therefore, large messages (and any attachments) are downloaded only if you select them in the message list. With this preference turned on, only message headers are automatically downloaded to your computer. To access these settings from the primary IMAP Account preferences dialog box, click the Advanced button, and then click the Server tab. The following table provides information and tips for entering advanced IMAP settings.
